Setting up a business does not only depend on providing the initial capital, hiring workers and opening doors to the public.
Tactic: how to increase sales in your local
Entrepreneurship is something much more complex, it is something that must be constantly taken care of so that it works optimally and keeps growing.
Among the many factors that will influence the future success of our business is training, which must be at the same level of resources as those of decoration and marketing, which surely seem to be a priority. And for that to happen, one of the aspects that must always be considered is the constant training of employees.
Although it is usually considered that training is an expense for the company, it is actually an investment, since a well-trained team will make the client receive a better service and, as a direct result, you will obtain better results in the balance of accounts.
Why is training important for the growth of your store?
If your employees have been trained, your customers will notice, since customer service will improve a lot. In addition, it is an effective way to be competitive in a sector that grows day yes, the day too.
Finally, it should be noted that it is not only about training, but about maintaining a solid, motivated and professional workforce. Also, the kitchen needs dedication, passion and internal fidelity to reach the top.
In what aspects do employees have to be trained?
One of the most important areas is the room service and customer service. Good attention will make the customer have a good experience and come back more often.
It is necessary to emphasize the culinary training, we must teach them, for example, to introduce new techniques that succeed and that are highly demanded in the food market, as well as different types of cuisines such as vegetarian. In addition, we must not forget to train them to treat the product well in such a way that the dishes are of the highest possible quality.
It is very important to train staff to know how to act in difficult times (complaints and claims), as this is essential for a good image of the establishment.
And finally, another point that should not be neglected is health. You have to teach workers the importance of avoiding incorrect postures, choosing the right shoes, learning techniques to manage stress.
To train employees, you can hire courses of a few hours or even master’s degrees. There is a great offer available, and it can be from a wide variety of areas, choosing one or the other course will depend on an analysis of the staff’s situation (their weaknesses and strengths) and the objectives of the local l.
The hotel training companies offer a wide range of courses, but some of the most common are: cocktails, tapas preparation, barista courses, international gastronomy, work risks, pastries, beer knowledge and tasting, wine and wine pairing, protocol applied to restoration, food safety.
Remember that, in addition to a good staff training, it is essential to have quality products to succeed.